Shipping policy

Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer Free Standard Shipping on all qualifying orders over [Insert Amount, e.g., $50].

For orders under the free shipping threshold, standard shipping rates apply. Standard delivery typically takes 3 to 5 business days within the contiguous United States.

International Shipping

We currently offer international shipping to select countries. Shipping charges for your order will be calculated and displayed at checkout. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Northpaw is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at [Insert Contact Email] with your name and order number, and we will look into it for you.